The Hotel InspectorSeason 12

The Hotel Inspector travels to various struggling hotels to give them advice and suggestions on how to improve their business.

8 Episodes

The Blue Inn, Redditch
E1
The Blue Inn, RedditchAlex turns referee to solve a problem between a hotel manager and the owner, who monitors her every move on CCTV cameras from her office in Paris.
Harrogate Motel, North Yorkshire
E2
Harrogate Motel, North YorkshireThe Hotel Inspector gets a surprise when she arrives at the Harrogate Motel and discovers that it’s neither in Harrogate, nor is it a motel. But the biggest shock is that the owners are deliberately not telling their guests that the place is situated right in the middle of a muddy equine centre, complete with 50 horses!
Hotel Continental, Harwich
E3
Hotel Continental, HarwichAlex visits The Hotel Continental in Harwich, Essex, a quirky 14-bedroom hotel that overlooks the beach and boasts unique, individually designed rooms
The Black Bear Hotel, Wareham
E4
The Black Bear Hotel, Wareham
The Gyreum, Co Sligo
E5
The Gyreum, Co SligoAlex Polizzi visits The Gyreum, an eco-lodge in Co Sligo, which is run by Colum Stapleton and his daughter Finn. Alex brings in a busload of eco-tourists to give their verdicts and discovers damp mattresses, cold showers and some questionable service, but sparks fly when she insists the owner needs to roll up his sleeves and fix the shortcomings.
The Richmoor Hotel, Weymouth
E6
The Richmoor Hotel, WeymouthAlex Polizzi visits The Richmoor Hotel in Weymouth, Dorset, where mother and manager Loraine employs several of her seven children. However, her mothering instincts have been getting in the way of business, and as a result, the service is suffering and the family-run hotel is on the verge of a revolt. Alex has her work cut out as she tackles the internal tensions and tries to empower Loraine.
Atlantic House, Bude
E7
Atlantic House, BudeIn the seaside resort of Bude in Cornwall, Alex tries to help a shy and retiring hotelier who has a reputation for hiding away from his guests.
The Bulstone Hotel, Branscombe
E8
The Bulstone Hotel, BranscombeAlex Polizzi tries to steer the owners of The Bulstone Hotel, Devon in a new direction, after finding old award certificates on display, out-of-date decor and an old-fashioned approach. However, her efforts are met with resistance from husband and wife hoteliers Judith and Kevin, as rows, walkouts and a badly timed broken leg threaten to turn her mission into an uphill struggle.