Marketplace
Point of no Returns
E13 Jan 23, 2014 30m TV-G
Marketplace puts retailers' return policies to the test. Out of luck, because you've lost your receipt? Don't have the original packaging? Missed the 30-day deadline?
Retailers don't have to give your money back, or offer an exchange or a credit. That means a successful return often comes down to a shopper's individual abilities. We teach three Canadians the secrets of negotiation - then challenge them to do successful returns. We reveal what it takes to get past the point of no returns.
Retailers don't have to give your money back, or offer an exchange or a credit. That means a successful return often comes down to a shopper's individual abilities. We teach three Canadians the secrets of negotiation - then challenge them to do successful returns. We reveal what it takes to get past the point of no returns.
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