CommunicationOwner Gustavo “Gus” Fring explains proper employee behavior at Los Pollos Hermanos – where someone is always watching.
Cleanliness
E2
CleanlinessLearn the proper techniques for keeping the restaurant neat from owner Gustavo “Gus” Fring, a man who knows a thing or two about cleaning up messes.
Shipping and Receiving
E3
Shipping and ReceivingGustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.
Customer Service
E4
Customer ServiceGustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.
Employee Code of Conduct
E5
Employee Code of ConductGustavo "Gus" Fring explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy.
Loss Prevention
E6
Loss PreventionGustavo "Gus” Fring shares his strategies to curb the theft of his "addictive" products.
Sustainability
E7
SustainabilityGustavo "Gus” Fring demonstrates initiatives to help protect the planet, including the safe use and disposal of dangerous chemicals.
Brand Management
E8
Brand ManagementGustavo “Gus” Fring explains how Los Pollos Hermanos maintains a stellar reputation through community outreach and good word of mouth.
Conflict Resolution
E9
Conflict ResolutionGustavo "Gus" Fring demonstrates the correct way to resolve conflict between employees.
Emergency Situations
E10
Emergency SituationsChoking, poison, box cutters — all in a day's work at Los Pollos Hermanos, where founder Gustavo "Gus" Fring always keeps his employees safe from harm.
Cast of Los Pollos Hermanos Employee Training
Giancarlo EspositoGustavo Fring
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