At Your Service

Season 4

At Your Service is an Irish makeover television programme, the first series of which was broadcast on RTÉ One in 2008. It is a creation of Waddell Media, who are behind How Long Will You Live? and Looking For Love.

Presented by expert hotelier brothers Francis and John Brennan of the five-star Park Hotel in Kenmare, County Kerry, the premise of the show is that business makeovers are given by the duo to B&Bs, guesthouses and small hotels across Ireland. The advice given covers various aspects of management, including staffing, catering arrangements, menus, room inspections and indoor and outdoor redecoration.

Francis is responsible for the main inspection, whilst John investigates financial issues, searches for new marketing opportunities and advises on how to develop in the future. Francis is particularly known for his meticulous attention to detail.

Where to Watch Season 4

8 Episodes

  • The Phoenix B&B and Vegetarian Restaurant, Co Kerry
    E1
    The Phoenix B&B and Vegetarian Restaurant, Co KerryFree spirit Lorna Tyther is desperate for more business, but currently serves a rather niche market with her alternative looking rooms, traditional caravans, dreamy chalet and organic vegetarian restaurant. The question is – how will the Brennans move her into the mainstream without losing the essence of what she’s created?
  • Harbour House B&B, Courtown. Co Wexford
    E2
    Harbour House B&B, Courtown. Co WexfordTonight the Brennan brothers think big in Courtown, where Francis used to holiday as a child. Donal and Margaret O’Gorman have run Harbour House B&B for many years and want to future-proof the business. But the B&B needs a radical makeover and the location is challenging. Courtown town centre is blighted by boarded up hotels and it’s a long way from the bustling resort Francis remembers. Unperturbed, the Brennans and the O’Gorman’s hatch ambitious plans to get the whole town to work together and hold a summer tourism festival. It’s the Brennan’s most ambitious plan yet, but will it work?
  • The Strand Inn, Dunmore East. Co Waterford
    E3
    The Strand Inn, Dunmore East. Co WaterfordTop hoteliers John and Francis Brennan continue their mission to help independent hospitality businesses and this week they’re at The Strand Inn located in the pretty seaside village of Dunmore East. Clifden Foyle and his younger sister Louise intend to take over the family business, which includes 16 bedrooms, a bar and two restaurants. They have ambitious and expensive plans but the Brennans are convinced they are ignoring the profit-making opportunities that exist right under their noses.
  • Crossogue Equestrian Centre, Thurles, Co. Tipperary
    E4
    Crossogue Equestrian Centre, Thurles, Co. TipperaryThis week hotel experts John and Francis Brennan battle fire damage and tight deadlines at Crossogue House and Equestrian Centre. Crossogue House is a Georgian property that runs teenage summer camps, as well as riding holidays for adults. A recent fire has completely gutted the house and owner Mark Molloy is struggling to open in time for his essential summer bookings. The Brennans want him to use the fire as an opportunity to build a stronger business but with so much work to be done, and a stud farm to run, it’s a race to finish on time
  • The Olde Glenbeigh Hotel, Glenbeigh, Co. Kerry
    E5
    The Olde Glenbeigh Hotel, Glenbeigh, Co. KerryTop hoteliers John and Francis Brennan continue their mission to help hotels, B&B’s and guesthouses around Ireland. This week they have been called to The Olde Glenbeigh Hotel on the Ring of Kerry. Mary Keary has run the hotel for 24 years and she’s now looking to take a step back from the day-to-day running of the business. Mary’s young son Killian and her daughter-in-law Marie are also keen to take more responsibility but none of them are sure what to do to improve the business. Although it has a prime location, years of inaction have taken their toll. Can the Brennans negotiate the family politics and make this old coaching inn fit for a new era?
  • Seán Collins Inn, Adare. Co Limerick
    E6
    Seán Collins Inn, Adare. Co LimerickTonight expert hoteliers John and Francis Brennan visit Adare. This year is make or break for Seán and Bridie Collins and their three businesses: the Seán Collins & Sons Bar, the Pink Potato Restaurant and The Adare Village Inn. If they can’t improve turnover, then one of the businesses will have to go. The Brennans have a plan but the Collins struggle to find the funds to invest. Everything is riding on this summer, but as improvements get scaled back will the Collins be able to do enough to survive?
  • Kilmahon House, Shanagarry. Co Cork
    E7
    Kilmahon House, Shanagarry. Co CorkMary and Jeremy Martin have taken five painstaking years to transform their run-down period property into a luxury country house. Everything is more than ready to go – they have the product in fantastic shape. But why aren’t they open for business? The Brennans have to persuade them to take a leap of faith and turn their dream house into a viable business.
  • Brosna Lodge Hotel, Banagher On Shannon, Co. Offaly
    E8
    Brosna Lodge Hotel, Banagher On Shannon, Co. OffalyIn the last of the series Francis and John Brennan meet Pat and Della Horan and their daughter Aoife. They own the Brosna Lodge Hotel, a 14 bedroom hotel with a bar and restaurant. It may be the only hotel left in town but the rooms at Brosna Lodge have become very rundown and after 11 years its owners Pat and Della have become stuck in a rut. The Brennan’s arrive with big ideas for Aoife and the future of the business – but will Pat and Della have the money and energy to see the project through?

 

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