At Your Service
Season 3
At Your Service is an Irish makeover television programme, the first series of which was broadcast on RTÉ One in 2008. It is a creation of Waddell Media, who are behind How Long Will You Live? and Looking For Love.
Presented by expert hotelier brothers Francis and John Brennan of the five-star Park Hotel in Kenmare, County Kerry, the premise of the show is that business makeovers are given by the duo to B&Bs, guesthouses and small hotels across Ireland. The advice given covers various aspects of management, including staffing, catering arrangements, menus, room inspections and indoor and outdoor redecoration.
Francis is responsible for the main inspection, whilst John investigates financial issues, searches for new marketing opportunities and advises on how to develop in the future. Francis is particularly known for his meticulous attention to detail.
Presented by expert hotelier brothers Francis and John Brennan of the five-star Park Hotel in Kenmare, County Kerry, the premise of the show is that business makeovers are given by the duo to B&Bs, guesthouses and small hotels across Ireland. The advice given covers various aspects of management, including staffing, catering arrangements, menus, room inspections and indoor and outdoor redecoration.
Francis is responsible for the main inspection, whilst John investigates financial issues, searches for new marketing opportunities and advises on how to develop in the future. Francis is particularly known for his meticulous attention to detail.
Where to Watch Season 3
6 Episodes
- Lough Key House, Co RoscommonE1
Lough Key House, Co RoscommonTonight’s programme features Lough Key House, which is situated on the edge of Lough Key Forest Park in Co Roscommon. Owner Francis McDonagh wants to turn her grand country house into a sustainable business but with an average occupancy of just one room a night it’s proving more of a hobby than a business. She is going to have to make some tough decisions if she’s going to make the Brennan’s survival plan work. - The Royal Valentia, Co Kerry
E2The Royal Valentia, Co KerryThis week top hoteliers Francis and John Brennan continue their mission to help struggling guesthouses survive the recession. The historic Royal Valentia, on the beautiful Island of Valentia is in trouble. Dubliners Vincent and his sister Fiona bought the guesthouse five years ago and they were hoping to live the Island dream but it has all gone horribly wrong. After investing thousands in this dream, this season is their last chance to make it work. Can the Brennan’s help them turn the business around? - Ouvane Falls, West Cork
E3Ouvane Falls, West CorkTonight top hoteliers John and Francis Brennan help local school bus driver Noreen Mullins prepare for her first ever summer as boss of the Ouvane Falls. After spending a lifetime working in local hotels Noreen decided to take the plunge and buy a three year lease. It needs work and the Brennan’s ambitious plan tests Noreen to the limits. Will selling ice creams from a converted store cupboard help ensure her future and will she be able to turn the place around and create a vibrant new business? - Beirnes of Battlebridge in Co LeitrimE6
Beirnes of Battlebridge in Co LeitrimOwner Joe Beirne is taking early retirements and he and his wife Eilish now have to make their pub and campsite successful enough to support them and their three children. The Brennan’s plan is simple, make the park one of the best caravan and camping sites in Ireland. But are Joe and Eilish ready to move to the next level? - Phoenix Park House, DublinE7
Phoenix Park House, DublinThis week John and Francis meet the Smith family. They are converting two shop units and their 30-room guesthouse into a hotel and restaurant before the summer season. They have been planning the project for years but it only takes the Brennans a few hours to find fundamental flaws with the plan. As the project begins to fall dangerously behind can the Brennans convince the Smiths to hire professional help before the dream turns into a nightmare? And as the weeks turn into months will Phoenix Park House open before the money runs out? - Windsor Inn, Cork CityE8
Windsor Inn, Cork CityIn the final programme in the series John and Francis Brennan visit Mick Hannifin and The Windsor Inn in Cork city. Reviews are terrible and damp patches are growing fast. The business is crying out for a makeover, but with his first child on the way Mick is afraid to spend money. The Brennans insist on a major investment plan but it’s an uphill struggle to get Mick started – let alone finished in time for the summer season. Can Mick rise to the challenge?