Question 1

What is Plex?

Accepted Answer

A one-stop destination to stream movies, TV shows, sports, and music, Plex is the most comprehensive entertainment platform available today. Available on almost any device, Plex is the first-and-only streaming platform to offer free ad-supported movies, shows, and live TV together with the ability to easily search—and add to your Watchlist—any title ever made, no matter which streaming service it lives on. Using the platform as their entertainment concierge, 13 million (and growing!) monthly active users count on Plex for new discoveries and recommendations from all their favorite streaming apps, personal media libraries, and beyond.

Question 2

Is Plex really free?

Accepted Answer

Plex is a free (and legal) streaming app for everyone, no credit cards or subscription costs or hidden fees. To keep our service free and legal, we include ads which monetize all of the content that our partners, such as Lionsgate, AMC, and Crackle, provide to us.

Question 3

Where is Plex available?

Accepted Answer

Plex is available in almost every country in the world. No other free streaming service delivers more content to and from more countries worldwide.

Question 4

Where can I watch Plex?

Accepted Answer

Watch Plex instantly online from your personal computer or on any internet-connected device that offers the Plex app. That includes streaming media players (Amazon Fire TV, Android TV, Apple TV, Chromecast, Roku, etc.), smart TVs (LG, Hisense, Samsung, VIZIO, etc.), smartphones, tablets, game consoles, and more!

Question 5

Do I need a Plex account?

Accepted Answer

You do not need to create an account to use Plex, but you get more when you do. Benefits that come with your free account include more free content, access to your very own universal Watchlist, customize the streaming services that show up in your search results, the ability to pick up where you left off on any device, and more.

Question 6

How can I personalize my Plex experience?

Accepted Answer

It’s free and easy. Just create your free Plex account, and you can add movies to your own universal Watchlist, add favorite channels to your live TV lineup, personalize your streaming services, and more.

Question 7

What is Plex Pass? And can I use it to watch Plex ad-free?

Accepted Answer

Plex Pass is our premium subscription option designed for our users looking to get the most out of their own personal media via their Plex Media Server. We do not currently offer any option for watching Plex-provided content without ads. A Plex Pass does not remove ads, nor does it provide access to extra content on our free services. Check out an overview on Plex Pass benefits here.

Question 8

Can I use Plex to enjoy my own personal media?

Accepted Answer

Yes! If you are looking for the perfect home for your own media, look no further than the Plex Media Server. You can install the server on a computer or NAS device you already have and then get up and running in minutes. Check out our support articles here.

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