Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.
Regretful RobberIn Toronto, Canada, a fast-food customer berates the kitchen staff over his order and in Jupiter, Florida, a customer confronts a delivery driver who is unable to hand over her parcel.
Diner Disruption
A2
Diner DisruptionAt a 24-hour diner in Florida, a woman accuses another customer of being too loud and on board a plane at a Fort Lauderdale airport, police attempt to resolve a seat dispute with an uncooperative passenger.
Fearless in a Food Truck
A3
Fearless in a Food TruckIn Florida, a couple's dispute at a movie theater escalates to a call for police assistance and in Taiwan, café customers are thrown into a panic when a massive earthquake hits the area.
Go Home or Go to Jail
A4
Go Home or Go to JailAt a North Carolina restaurant, a woman demands more hot sauce for her to go order causing some friction with the staff and other patrons and a bar fight in Washington between multiple parties requires the assistance of the authorities.
Security Snag
A5
Security SnagAt a Key Largo resort, officers are called to handle a couple who are allegedly causing a disturbance and at an airport in Florida, TSA agents attempt to stop a passenger who's acting erratically at a security checkpoint.
License to Rage
A6
License to RageIn California, a flower shop owner livestreams a tense standoff with a customer who appears to deny a simple request.
Train Tantrum
A7
Train TantrumA passenger, allegedly unable to access the bathroom, causes a disturbance and a pilot calls police to deal with an unruly passenger.
Locked In
A8
Locked InIn Eustis, Florida, a fast-food worker deals with an unreasonable complaint from customers and at a movie theater in Manchester, Connecticut, a dispute over assigned seating sparks a heated argument.
Drift & Drama
A9
Drift & DramaAt an event in New Jersey, a clash between a few spectators escalates into a full-blown brawl.
Ketchup Chaos
A10
Ketchup ChaosOn a cruise ship in Miami, Florida, a bar side dispute takes a messy turn when a woman douses a fellow passenger in ketchup.
Chairlift of Doom
A11
Chairlift of DoomIn Fort Lauderdale, Florida, a customer clashes with a fast-food employee over an unsatisfactory meal and at an airport in Orlando, officers step in when a disgruntled passenger is prevented from boarding her flight.
Caught in the Act
A12
Caught in the ActIn Maryville, Tennessee, a man in a wheelchair confronts two customers for blocking a handicap ramp and at a fast-food restaurant in College Park, Georgia, an employee is reportedly threatened by her ex-girlfriend who shows up.
Not Your Lucky Day
A13
Not Your Lucky DayAt a gas station in Romeoville, Illinois, an argument breaks out when an employee refuses to cash a customer’s lottery ticket and in Palm Beach, Florida, police officers are called to a luxury hotel to deal with a disruptive guest.
Sky High Scare
A14
Sky High ScareIn San Antonio, Texas, a couple clashes with a grumpy gate agent after they are denied boarding and in Interlaken, Switzerland, a hang glider’s first flight turns into a nightmare when he realizes his harness isn’t attached.
Card Declined
A15
Card DeclinedAt a coffee shop in New York City, a conflict over a customer’s conduct escalates into a chaotic fight with an employee.
Porch Pirate Payback
A16
Porch Pirate PaybackIn Duluth, Georgia, an officer catches a customer allegedly using a borrowed police badge to get free snacks and in Lancaster, Pennsylvania, a driver jumps into her car mid-tow and tries to drive it off the lift.
Surfer Standoff
A17
Surfer StandoffAboard a plane departing from Nashville, a man films as another passenger confronts him about their seating arrangement.
